Privacy Policy

Effective Date: October 29, 2026 · Last Updated: October 29, 2026

sugras.com is owned and operated by SVACHEL LLC ("Company," "we," "us," or "our"), a New Jersey limited liability company. We are committed to protecting your privacy and ensuring a secure online environment for our users and students.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at Sugras | Authentic Maharashtrian Cooking Masterclasses by Gautami (the "Site") or enroll in our online cooking classes and digital instruction programs.

1. Information We Collect

We collect information that you voluntarily provide to us when you interact with the Site, register for classes, or contact us.

• Personal Identifiable Information: Name, email address, billing address, and account details provided when you enroll in a course, make a purchase, or subscribe to updates.
• Payment Data: Payment transactions are processed securely through our third-party payment gateway, Stripe. SVACHEL LLC does not collect, store, or process full credit card numbers on our servers. All payment data is handled directly by Stripe in compliance with PCI-DSS standards.
• Technical & Usage Data: Device IP address, browser type, operating system, referring URLs, pages viewed, and access timestamps collected automatically via standard browser cookies and analytics tools.

2. How We Use Your Information

We use the collected information for legitimate business operations under SVACHEL LLC, including:

• Processing class enrollments, course subscriptions, and customer transactions.
• Delivering online instructional content, live workshop access, and recipe materials.
• Sending order confirmations, payment receipts, and administrative communications via sugras2025@gmail.com.
• Responding to customer inquiries and technical support requests.
• Managing website security, performance, and legal/tax reporting obligations.

3. Data Sharing & Third-Party Service Providers

We do not sell, rent, or trade your personal information to third parties or marketing agencies. We share data strictly with trusted service providers necessary to operate our website and services:

• Payment Processing: Stripe (for secure processing of credit cards and online payments).
• Website Infrastructure: Web hosting, email delivery, and video streaming platform providers.
• Legal Compliance: When required by law, court order, or government regulation to protect the legal rights and safety of SVACHEL LLC.

Google API data use: Our administrators use the Sugras Google account to create Google Calendar events with online meeting links for classes and to send class emails through Gmail. The application requests only the Google Calendar (events) and Gmail (send) scopes, for the Sugras account itself. It does not read your email or calendar, and it does not access the Google data of customers or visitors. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4. Cookies and Tracking Technologies

sugras.com uses standard cookies and similar tracking technologies to enhance site navigation, maintain session state for enrolled students, and analyze general site traffic. You can choose to disable cookies through your browser settings, though some features of the Site may not function properly as a result.

5. Data Security & Retention

We implement administrative, technical, and physical security measures to safeguard your personal data. We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, manage active student accounts, and comply with state and federal legal, accounting, and tax reporting obligations under SVACHEL LLC.

6. Children's Privacy

Our Site and online cooking instruction are intended for general adult audiences and family learning under adult supervision. We do not knowingly collect personal information from children under the age of 13 without prior parental consent. If you believe a child under 13 has provided us with personal information, please contact us immediately at sugras2025@gmail.com so we can promptly delete it.

7. Your Rights and Choices

Depending on your jurisdiction, you have the right to:

• Access, update, or correct the personal information we hold about you.
• Request the deletion of your account data, subject to legal and tax retention requirements.
• Opt out of promotional email communications at any time using the unsubscribe link or by contacting us directly.

8. Changes to This Privacy Policy

SVACHEL LLC reserves the right to update this Privacy Policy at any time. Any updates will be effective immediately upon posting the revised policy on sugras.com with an updated "Effective Date."

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Operating Entity: SVACHEL LLC
• Website: sugras.com
• Support Email: sugras2025@gmail.com